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Make a Referral to LivingGrief

You can make a referral to our LivingGrief bereavement by filling in the form on the bottom of this page.

Please note that we are currently experiencing longer-than-usual waiting times for adults accessing bereavement support in the East Suffolk area.

While we are still accepting referrals, it may be some time before we are able to offer an appointment. We anticipate it could be a wait of up to 5 months for one-to-one support, but we are working hard to reduce this as much as possible. There is a shorter wait for those wishing to access group support.

Call LivingGrief: 0300 303 5196 (Mon-Fri, 9am-4pm) Email the team

Our referral criteria

Please note, different catchment areas have different criteria for referrals:

  • If you live in Great Yarmouth & Waveney, we support people who are already known to St Elizabeth East Coast Hospice & who are aged 18 and over.
  • If you live in East & Mid-Suffolk, we accept referrals from anyone grieving a loss from a progressive or life-limiting illness. You do not have to be known to the hospice. This includes conditions such as cancer, heart failure, kidney disease, MND, MS, Parkinson’s disease, dementia or COVID-19.
Make a Referral Refer Child/Young Person

Further support

Please note that due to an increase in referrals and recent changes within our team, we are currently experiencing longer-than-usual waiting times for adults accessing bereavement support in the East Suffolk area.

While we are still accepting referrals, it may be some time before we are able to offer an appointment. At this stage, it is difficult to say how long the wait will be, but we anticipate it could be a wait of up to 6 months.

We appreciate your patience and understanding. We are working hard to reduce waiting times and ensure that everyone receives the care they need. In the meantime, you may find some helpful resources below:

LivingGrief Hub

If you have a bereavement from a different cause. such as loss of a baby, child, adult or suicide, visit our LivingGrief Hub website to be signposted to tailored support for your grief.

As well as specific services, there are social support groups within Ipswich, Stowmarket, Woodbridge, Felixstowe, Great Yarmouth, Gorleston, Lowestoft and surrounding areas.
Refer to 565 Service for Children Support

Our 565 service is available to children and young people who live in the East & Mid-Suffolk area who are mourning a loss from a progressive or life-limiting condition.

Unfortunately, we do not currently have a children and young people’s service in Great Yarmouth and Waveney. Please call us on 0300 3035196 if you’d like to discuss further.
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