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Outpatients

In addition to providing care at home and in the In-Patient Unit, our Outpatient service is available to patients who can travel to the hospice site for their appointments. We offer both one-to-one appointments and group sessions, depending on need.  If there is a need to be seen by more than one professional, we aim to schedule these close together for convenience.

Clinicians working in our outpatient service are:

  • Nurses
  • Physiotherapists
  • Occupational Therapists
  • Emotional Wellbeing Team professionals such as counsellors
  • Doctors

The Outpatient Service in Ipswich is located at St Elizabeth Hospice on Foxhall Road.

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Not just medical support…

In addition to the clinical services listed above, we are pleased to be able to offer some wellbeing services such as hairdressing.

We also have a team of volunteers who can assist with obtaining drinks and refreshments and provide general social support. Moments Dining Room is open:

  • Monday to Friday: 8.30am to 10.30am for breakfast, 12pm to 2pm for lunch
  • Weekends: 10am to 2pm.

Snacks and drinks are available in vending machines at other times.

The hospice setting is a place where patients and their families can relax and socially interact with others to boost wellbeing.

On a Friday, the space is used to support young adults from our Zest service, supporting those aged 14 and above with incurable illness.

Free car parking is available for outpatients at St Elizabeth Hospice.

If assistance is required to get to an appointment, patients can book transport via Patient Transport Services. Call: 0300 999 666 (8am-6pm) or 0300 777 2277 (out of hours).

Student Clinicians

We support the learning and development of student clinicians.

They are monitored by registered professionals.

Your feedback may be beneficial to their ongoing learning.

If you would prefer not to have a student involved in your care, please alert a member of the team.

Chaperones

All patients are entitled to have a chaperone present during any consultation, examination, or procedure.

If you would like a chaperone, please ask a member of staff.

In accordance with our chaperone policy, clinicians may advise patients that a chaperone is necessary during any examination; this is to support both the clinician and you, the patient.

How to refer

If you are a professional, patient or family member wanting to refer to our services in East & Mid-Suffolk, click the button below to refer.

If you are already known to the hospice, you can speak to a member of our staff when you see them next or please call the OneCall on 0800 567 0111.

Make a Referral Call team directly: 01473 707014 (Tues-Fri, 9am-5pm)

Inpatient Unit
Care at Home
Therapies in East & Mid-Suffolk
Zest – Young Adult Service

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