Inpatient Unit

When you arrive at the hospice, you may use the free car park at the front of the building, and the spaces adjacent to the driveway.

Visitors must sign in and out at reception when you enter or leave the building. Enter your car registration number using the tablet on reception – this will only need re-entering after seven days.

During normal office hours, entry to the building is via the main reception at the front.

Out of normal hours, or when reception is closed, there is an evening entrance, signposted to the right of the building. Please ring the buzzer and you will be let in.

When you are admitted to IPU, you will need to bring some personal items:

• Toiletries: shower gel/soap/toothbrush/toothpaste (the hospice does not supply toiletries)
• Clothes & nightwear
• Medication – doctors need to check them on admission
• Mobility equipment: wheelchair, frame or sticks

Please note that we do not have personal laundry facilities at the hospice. We ask that families take laundry home where possible.

Meals are provided for patients free of charge.

Breakfast for patients is served from 8am, lunch from 12pm and an evening meal is served from 5pm. There is a kitchen on the IPU which visitors are welcome to use to make drinks and snacks, please avoid using the kitchen during patient meal times where possible.

Moments Dining Room is available to family and friends. Opening times are:

• Monday to Friday: 8.30am to 10.30am for breakfast, 12pm to 2pm for lunch
• Weekends: 10am to 2pm.  Breakfast is not served at the weekend.

Snacks and drinks are available in vending machines at other times. A light breakfast will be offered to visitors who need to stay the night.

A hospitality room is available for visitors needing to stay the night. This is allocated according to need on a day by day basis. There are two single beds, both with pull out beds below. There is also a fridge, tea and coffee making facilities, a TV and a shower room. Please speak with staff if you would like to book out this room.

You are welcome to bring in flowers for patients. There is an area in the IPU kitchen with vases and scissors. Please feel free to ask a ward volunteer for help or assistance. For infection control purposes, please do not empty water from flower vases in to the sink for washing up, there is a separate sink for flower arrangements.

Well behaved pets may be allowed to visit with prior agreement. Dogs must be kept on leads in the hospice and its grounds and you are responsible for cleaning up after any pet that you bring in. Dogs are allowed on allocated tables in the dining room.