SignVideo is a remote interpreting company offering Video Relay Services, Video Remote Interpreting and BSL/English Translation Services.
By clicking on the button below, deaf BSL users will be connected to a professional BSL interpreter who will relay their call to your contact centre team; this will also be available on the SignVideo app.
The link acts as the “call” button for deaf BSL users and carries a unique identifier which shows SignVideo that the call is generated for St Elizabeth Hospice. The call will progress in much the same way as a hearing call.
St Elizabeth Hospice require no specialist equipment, training or skills. It is just another call. From there, the call can be re-routed accordingly to the appropriate department or staff member.