You can make a referral to our LivingGrief bereavement service by filling in the form on the bottom of this page.
Make a referral
Make a Referral to LivingGrief
Our referral criteria
Please note, different catchment areas have different criteria for referrals:
- If you live in Great Yarmouth & Waveney, we support people who are already known to St Elizabeth East Coast Hospice & who are aged 18 and over.
- If you live in East & Mid-Suffolk, we accept referrals from anyone grieving a loss from a progressive or life-limiting illness. You do not have to be known to the hospice. This includes conditions such as cancer, heart failure, kidney disease, MND, MS, Parkinson’s disease, dementia or COVID-19.
Bereavement Support
Early Intervention Support (0-12 weeks after loss)
Our early intervention service is for individuals in the first 12 weeks following a bereavement. This is a short-term, timely service focused on offering compassionate support during the earliest stages of grief.
- Offered within four weeks of referral
- Up to six supportive telephone calls
- Provides emotional support, understanding and gentle guidance
- Group support available
- Designed to help individuals navigate the immediate impact of their loss
If this service doesn’t feel like the right fit for you at this time, you are welcome to get back in touch at a later stage, when you feel ready.
Support from 12+ weeks after loss
For those who are more than 12 weeks after their loss, we offer a range of support options tailored to individual needs, including:
- One-to-one bereavement counselling
- Face-to-face, telephone, online support or group support
- Personalised support based on individual circumstances
- We aim to offer this support within 8-12 weeks of your referral, however, time frames may vary depending on demand
To help us provide timely and appropriate support for everyone, referrals for this service are available from 12 weeks after a bereavement.
Refer child or young person
LivingGrief Hub
If you have a bereavement from a different cause. such as loss of a baby, child, adult or suicide, visit our LivingGrief Hub website to be signposted to tailored support for your grief.
As well as specific services, there are social support groups within Ipswich, Stowmarket, Woodbridge, Felixstowe, Great Yarmouth, Gorleston, Lowestoft and surrounding areas.
Refer to 565 Service for Children Support
Our 565 service is available to children and young people who live in the East & Mid-Suffolk area who are mourning a loss from a progressive or life-limiting condition.
Unfortunately, we do not currently have a children and young people’s service in Great Yarmouth and Waveney. Please call us on 0300 3035196 if you’d like to discuss further.
Call us
Call LivingGrief: 0300 303 5196 (Mon-Fri, 9am-4pm)
Email us