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St Elizabeth Care Agency: Client Service Coordinator Female

As a Client Service Coordinator, you will work collaboratively with the Care Agency office team in the ongoing development of new and current client services.

Join Our Outstanding Care Team
St Elizabeth Care Agency, rated ‘Outstanding’ by the CQC, is looking for a Client Service Coordinator (Female) to join our caring and supportive team. We provide tailor-made services to clients aged 18+ who need support living independently at home. All profits go to the Hospice supporting people with progressive illnesses.

About the Role
As a Client Service Coordinator, you will work collaboratively with the Care Agency office team in the ongoing development of new and current client services. You will provide direct care and support for clients and ensure the Care Planning system is up to date and accurate with Client and Worker information. The role includes working alternate weekends and providing ‘on call’ support.

What You’ll Need

  • Experience in a similar or senior care/support role
  • NVQ Level 3 in Social Care or equivalent
  • Kind, compassionate, and positive approach
  • Strong organisational and IT skills
  • Full clean UK driving licence, business class 1 insurance, and access to a vehicle

Benefits

  • Competitive salary + on-call pay
  • 45p/mile mileage reimbursement
  • Full induction, ongoing training & support
  • Employee Assistance Programme
  • Blue Light Card eligibility for discounts
  • Refer-a-friend bonus (£200) after probation
  • Pension scheme
  • Work for a service that supports the Hospice

What Our Team Says
Here’s why our carers love working with us:

  • “The support and care we put in place for individuals in the community is fantastic.”
  • “I like that money made by the agency helps fund the hospice.”
  • “Approachable office staff, flexible working, and varied tasks.”
  • “Working in a supportive team where I feel valued and make a positive difference.”

Who We’re Looking For
We welcome applications from those with experience in roles such as Team Leader, Senior Carer, Care Supervisor, Field Care Supervisor, Lead Carer, Domiciliary Care Supervisor, Care Coordinator, Home Care Team Leader, Community Care Supervisor, Care Manager (Entry-Level), Senior Support Worker, Residential Team Leader, or similar health and social care roles.

Apply Today

Ready to make a difference? Contact us for an application pack:
Email: gemma.clover@stelizcare.co.uk
Phone: (01473) 707900

Please note: This female-only role is exempt under the Equality Act 2010, Schedule 9, Part 1, due to client needs. Applicants must have the right to work in the UK; visa sponsorship is not available.

Details
Closing date Friday 24 October 2025
Location Woodbridge, Ipswich & surrounding areas
Status Permanent
Salary £25,937.19 per annum + On-Call Payments + 45p/mile mileage
Hours Full-Time (37.5 hours/week)

Ready to apply?

Ready to Apply?
If you’re passionate about leading with care and want to join a team that truly makes a difference, we’d love to hear from you.

Apply today – your next rewarding role is just a click away! For an application pack or further information, please email: gemma.clover@stelizcare.co.uk or telephone: (01473) 707900.

 

Discover St Elizabeth Hospice and what it’s like to work with us

The hospice offers a generous benefit package, including:

  • 27 days annual leave entitlement
  • Pension scheme
  • Life Cover
  • Cycle to Work Scheme
  • Car Leasing Scheme
  • Health Service Discounts
  • Occupational Sick Pay
  • Blue Light Card
  • Employee Assistance Programme

For more details about this role please read the job description and person specification.

Only applicants selected for interview will be contacted, and invitation to interview will be sent by email.  If applying, please keep a check on your emails including your spam/junk folders.