Shop online – our policies

St Elizabeth Hospice is a company limited by guarantee. Registered in England and Wales No 1794927. Charity No 289154.  Registered office: 565 Foxhall Road Ipswich IP3 8LX.

Privacy Policy

We do not store customer credit or debit card details. We will hold your personal information in accordance with the Data Protection Act 1998 and we will never pass on your personal information to third parties

Delivery Policy

We aim to dispatch with in two working days (Mon-Fri) after the payment has been received.
Delivery time, usually 3-5 working days.
We use various couriers depending on the best option available.


We have a no quibble refund/return policy.
Cancellations and refunds are acceptable within 14 days.
If the item is faulty or damaged we will pay for return postage.

Products and Pricing

We adhere to eBay policy on the listing of products.

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