Donate Furniture

We accept a wide range of donations. However, all donations must be saleable, clean and complete.

Donations must also comply with trading standards regulations. For example, have a fire safety label, if needed.

Our furniture collection team will be more than happy to discuss your donation if you have any further queries.

Some examples of accepted furniture donations include, but are not limited to:

• Sofas
• Coffee tables
• Armchairs
• Wardrobes
• Bed frames / bases
• TV stands
• Cabinets
• Drawers
• Tables
• Desks

Unfortunately, we cannot accept goods which are:

• Too worn
• Broken
• Incomplete
• Not resalable in accordance with current trading standards regulations (e.g. No fire safety labels where required under law)
• Some items which come with the furniture (e.g. We cannot accept bed mattresses, only the frames and bases)

Disclaimer: The acceptance of donations is at the discretion of the furniture collection service representative, and we reserve the right to refuse donations for any of the following reasons:

• The shop or retail centre has reached its storage capacity
• The donation poses a safety hazard to staff
• The donation includes items from our exclusion list
• The donation does not fulfil our acceptance criteria of being saleable, clean and complete
• The donation does not comply with current trading standards regulations (e.g. fire safety labels would be needed to us to resell the item.)

Thank you for your understanding and cooperation.

We collect furniture from Suffolk, Essex and Norfolk.

Our team are based in Martlesham Heath outside Ipswich, but regularly visit towns across Suffolk including Aldeburgh, Beccles, Bungay, Felixstowe, Framlingham, Stowmarket, Wickham Market and Woodbridge.

However, our team covers a large area and are happy to discuss donations from further away, including Colchester, Harleston, Great Yarmouth, Norwich.

Processing furniture donations can take a huge amount of time and resources. As a result, our furniture collection team discuss every potential donation over the phone before visiting you.

Unfortunately, we won't be able to accept every donation.

Thank you for your understanding and cooperation.

Contact our furniture collection team via phone or via email to discuss your donation and convenient viewing / collection dates:

01473 213049 *

or

furniture@stelizabethhospice.org.uk

* Available 9:30am - 4:30pm, Monday to Saturday.

We reserve the right not to collect furniture upon viewing and our furniture team representative decision is final. For more information on why we may reject furniture donations, please see "What can't I donate?".