Tickets
I’m having problems with my ticket/booking – what should I do?
If you have a ticket enquiry, please mail suffolkdogday@stelizabethhospice.org.uk or call 01473723600. Lines are open Monday – Friday between 9am and 5pm excluding Bank Holidays.
I can no longer attend – can I get a refund?
We’re sorry if you can’t join us but all tickets are non-refundable.
Do you have a concession for carers?
Yes, we offer free entry for carers. You will need to request disabled/access tickets for the person in your group and the carer/s will receive complimentary entry.
Can I still book entry to a show class in advance?
If you have not registered for a class this can now only be done on the day. You can do this by going to registration tent at least 30 minutes before the start of any of your chosen classes.
The Show
Can I bring my dog?
This event is designed for you and your dog to enjoy together. There are a few points to remember though; All dogs must be kept on a lead and under control at all times. If your dog is being handled by a minor please stay with your child and dog. Please do not bring bitches in season. Don’t forget your poo bags and please clear up after your dogs. All dog owners are responsible for their dogs at all times. Please be sure that your dog will enjoy attending an event that is busy with other dogs and humans.
Can I bring an XL Bully?
As of 1st February 2024 it is a criminal offence to own an XL Bully dog in England and Wales unless your dog has a Certificate of Exemption. If your dog has an Exemption Certificate (covering Third Party Public Liability insurance, neutering, and micro-chipping) you can attend, however your dog MUST be muzzled and on a lead at all times. Please note that your dog will be unable to take part in any off-lead have-a-go activities. You can familiarise yourself with recent Government guidelines on Animal Welfare and potential breed restrictions here.
Does my dog need to be on a lead?
Yes all dogs are required to be on leads during the show.
Will there be water for my dog?
We will have water bowls all around the show. We do recommend you still bring travel bowls for your dog.
Can I still attend without my dog?
Absolutely! If you are unable to bring your own dog, you can still come along and join in the fun. The Suffolk Dog Day Show is a great day out for dog lovers and there will be lots for you to enjoy including plenty of doggy shopping (plus it’s great fun watching the dogs take part in the classes and have-a-go areas).
How do I enter the Dog Show classes?
You can register on the day. Registration closes 30mins before each class start time. You can enter as many classes as you like as long as the class isn’t full and your dog fits the category; for example a puppy couldn’t enter the veterians class and vice versa.
I booked a show class in advance, what do I need to do beforehand?
If entered into a class, please report to the registration tent at least 30 minutes before the start. You will need to collect your participant number before going to the ring.
Are there other activities my dog can take part in?
Yes there are plenty of fun have-a-go activities happening all day for you and your dog to take part in.
Will there be any dog experts or trainers at the show that I can speak to?
We have different experts at the show who will be happy to discuss any problems you are experiencing with your dog, as well as professionals on the stage welcoming questions.
Do you have a vet on call?
Yes we always have Nightingales Vets available for emergencies. Not for on-going medical conditions.
Can I buy products for my dog at the show?
Yes you will find all the latest products available for your dog from beds to leads and treats to toys. Almost anything your dog would love.
Will card payments be accepted or is it cash only?
Card payments are preferred for the event, the majority of our exhibitors will have card machines. We always advise bringing some cash with you just in case, as sometimes signal can be temperamental.
Will there be food and drink available?
Yes, we always have a range of caterers at the show offering hot food and refreshments. If you have specific dietary requirements, you are welcome to bring a picnic to the show.
Can we go into the Hall’s gardens?
Yes the gardens will be open for all attendees of the Suffolk Dog Day.
Parking and Transport
Is there an additional charge for parking?
No, we are proud to offer FREE parking to Suffolk Dog Day. Please follow the directions from the car park marshals on the day and only park in the designated event car park area or you could be charged.
Is disabled parking available?
Yes, blue badge parking is available at all of our events, however it is limited so we advise arriving early.