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Referral criteria for our specialist palliative input

Our specialist palliative care teams are available to people with life limiting illness with symptoms that cannot be resolved by generalist services.

We will support with palliative symptom and end of life care needs, which cannot be resolved by usual care providers, when someone also meets one of the following criteria:

  • Advanced and/or progressive, incurable condition.
  • General frailty and co-existing conditions which are rapidly deteriorating and reaching the end stage of their condition.
  • Assessed to be in the last weeks of life and rapid short-term care support is required to enable people to remain at home
  • Existing conditions if they are at risk of dying from a sudden acute crisis as a result of their condition
  • Life-threatening acute conditions caused by sudden catastrophic events

We aim to review all new referrals the next working day and make contact within 5 working days. If the response required is more urgent, please still refer with as much information as possible, and call our OneCall advice line on 0800 5670 111.