Information for professionals

Our services in east Suffolk

We have 18 inpatient beds, a community nursing team, a therapy team, emotional support and day services.

The hospice improves life for people living with a progressive illness. Our work is centred around the individual's needs, providing dedicated palliative care, wherever it is required, whether at home, in the community or at the hospice.

We help people deal with problems such as pain, other symptoms, such as anxiety, fatigue etc, as well as offering practical advice and family support.

The hospice's clinical staff, including senior nurses, CNS, speciality grade doctors and consultants, are available to advise doctors, nurses and other health, social and allied healthcare professionals about general and specialist palliative care issues.

One Call - One Number | 24hr Advice
0800 567 0111 calls are free from a BT landline.

Our 24-hour advice line OneCall, is for anyone in East Suffolk to use for advice on palliative and supportive care.


Members of the public, patients, relatives, carers, GPs, nurses and other medical professionals and health and social care workers can call and get expert advice 24 hours a day, seven days a week.

How to refer a patient

For out of hours referrals to the hospice, please use the OneCall number above. Calls are free from a BT landline, calls from other networks and mobiles may vary.

For all non urgent referrals, please complete this referral form. A referrer will be informed of the outcome of the referral within two working days of the next referral meeting.

LivingGrief bereavement & emotional wellbeing enquiry line

For information on how to refer to the LivingGrief bereavement & emotional wellbeing support team, and the services we offer, please contact the enquiry line 0300 303 5196.

Education and training

We offer a range of training and education opportunities for healthcare professionals and agencies providing end of life care. Furthering this with Care Home Accrediation courses and bespoke training opportunities for your organisation.

Our services in Great Yarmouth and Waveney

We have 6 palliative care beds at Beccles Hospital as well as Day Care and Outpatient services one day per week.

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