The Emotional Wellbeing Team is here to support patients and families facing illness, bereavement and to support the staff who care for them.
Our emotional and spiritual support services are available to patients and families receiving care in East & Mid-Suffolk and through St Elizabeth East Coast Hospice in Great Yarmouth & Waveney.
The majority of our appointments take place at our Community Care Unit locations.
If you live in East & Mid-Suffolk, you can access support at the hospice in Ipswich. Some sessions are available in Felixstowe and Stowmarket.
If you live in Great Yarmouth & Waveney, you can access support at our locations in Beccles, Martham, Gorleston and Halesworth.
If you are unable to access these locations, in some circumstances, we can arrange to see you at home or virtually.
We are here to listen, offer advice and signpost to other organisations where appropriate. Support may include one to one counselling, family group work, art or music therapy or bereavement support through our LivingGrief service.
Patients Connect is our patient drop-in group, available at Beccles Hospital.
The aim of the group is to create community, connection and support in a more informal way.
Sessions are open on the first Tuesday of the month from 11am to 12.30pm.
The first session takes place on Tuesday 4 March 2025.
0300 303 5196
(Monday – Friday, 9am-4pm)
0800 567 0111
Our OneCall 24/7 Advice Line can take messages & signpost in an emergency
Call 111 and select option 2 to access support for urgent mental health needs.
The 24/7 service is for people of all ages in Suffolk & Norfolk requiring mental health care, advice and support.
SignVideo is a remote interpreting company offering Video Relay Services, Video Remote Interpreting and BSL/English Translation Services.
By clicking on the button below, deaf BSL users will be connected to a professional BSL interpreter who will relay their call to your contact centre team; this will also be available on the SignVideo app.
The link acts as the “call” button for deaf BSL users and carries a unique identifier which shows SignVideo that the call is generated for St Elizabeth Hospice. The call will progress in much the same way as a hearing call.
St Elizabeth Hospice require no specialist equipment, training or skills. It is just another call. From there, the call can be re-routed accordingly to the appropriate department or staff member.
Subscribe to email newsletters or our printed bi-annual newsletter for the latest fundraising, events, retail, volunteering and news from St Elizabeth Hospice services.
