Emotional and spiritual support

The emotional and spiritual wellbeing team is here to support patients and families facing illness, bereavement and to support the staff who care for them.

We have adapted our services to support you during the coronavirus pandemic.

We are here to listen, offer advice and support, take referrals and signpost to other organisations where appropriate.

Our services are available to patients and families in both Ipswich, East Suffolk and Great Yarmouth and Waveney.

Watch the video below from Hanna McDowell, Head of Therapy, as she explains what the emotional wellbeing service can offer.

I would like to refer myself or on behalf of someone

To discuss and access emotional and spiritual support call us  directly on our LivingGrief & wellbeing enquiry line:

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    Enquiry phone line, Monday - Friday, 9am-4pm 0300 303 5196
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    Alternatively, you can email the team here
Out of hours phone lines

If you are trying to access the emotional wellbeing enquiry line outside of its operating hours, the hospice OneCall service can take messages and signpost in an emergency. Call the team on 0800 567 0111.

First Response is a 24/7 helpline offering immediate advice, support and signposting for people with mental health difficulties. If you are experiencing something that makes you feel unsafe, distressed or worried about your mental health, you can call the First Response helpline on 0808 196 3494.

 

For further support, visit the To Live With Dying website which has information and resources to help those who are supporting someone or experiencing a life-limiting illness themselves. The site has been created by NHS Ipswich and East Suffolk Clinical Commissioning Group and Suffolk County Council in collaboration with local health and wellbeing organisations, including St Elizabeth Hospice.

Looking after your emotional well-being during the coronavirus pandemic
Updated 5 May 2020

Although we have had to change how we operate many of our hospice services we are still here to offer emotional support to our patients and families.

The emotional and spiritual well-being team is still accepting referrals as usual. We will be offering telephone and online support to those referred to us.

There may well be additional worries and concerns at this time.

You may be concerned about what might happen to someone living with a life limiting illness if they get coronavirus. You may be thinking about whether services they access will continue and you may be struggling with being separated from people you love. If you’re providing care for a family member or friend, you may be thinking about what will happen to their care if you become ill.

You may feel very alone following a bereavement.

These are all normal things to worry about in this situation. It can help to talk through your concerns and get some support from family and friends.

We are living in exceptional times when we are having to adapt the ways we normally do things in all sorts of ways. Becoming bereaved during the coronavirus pandemic brings additional challenges and may well lead to greater intensity of thoughts and feelings.

If you would like further help, please visit our bereavement support page.

Even though you may be physically separated from people who support you, think about how else you can connect with your loved ones and feel connected. Keep in contact by phone and access platforms and apps such as Facetime, Zoom or WhatsApp.

Some useful resources for maintaining good mental health:

To discuss and access emotional and spiritual support call us  directly on our enquiry line:

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    Enquiry phone line, Monday - Friday, 9am-4pm 0300 303 5196
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    Alternatively, you can email the team here

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