Community Care Unit replacing Day Services in Ipswich & Gt Yarmouth and Waveney

The Community Care Unit is a new service, replacing Day Care services in both East Suffolk and Great Yarmouth and Waveney.

The Community Care Unit will continue to support patients with complex needs. The new service will support symptom control, advance and improve ease of access to professionals and provide social integration.

It is aimed at those suffering from a progressive or life-limiting illness requiring the input of several of our professionals and who would benefit from having their appointments on the same day.

At St Elizabeth Hospice Ipswich, you can expect:

  • One central location at the hospice on Foxhall Road, Ipswich, IP3 8LX
  • Pre-booked appointments available so patients can receive multi-professional input on a Tuesday, Wednesday and Thursday
  • In the future, there will be the option to remain at the hospice in our Atrium on the day of the visit
  • Patient care will be booked depending on individual needs
  • A designated day for Zest young adults and families will be hosted on a Friday
  • We hope to provide a range of support groups and rehabilitation programmes
  • In the future, hairdressing, complementary therapy and beauty therapy will be available for a suggested donation fee

In Great Yarmouth and Waveney, in partnership with East Coast Community Healthcare:

  • Community Care Unit locations will operate across the region, instead of being limited to one location and one day of the week
  • Locations for the Community Care Unit in this area will be at: Martham Medical Centre on a Thursday and Sole Bay Health Centre on a Friday. Dates are to be confirmed with this starting
  • Pre-booked appointments will be available for patients to receive multi-professional input
  • Patients booked in with the relevant professionals will have the option to stay on the day of the visit
  • Patient care will be booked depending on individual needs
How to contact the Community Care Unit:

In Ipswich:

  • Please call directly on 01473 707014 (Tuesday to Friday 9am to 5pm).

In Great Yarmouth and Waveney:

  • Please call our 24/7 OneCall number on 0800 5670 111

The referral process for the Community Care Unit remains the same as follows:

  • If you are a professional, patient or family member wanting to refer to our services, please complete this referral form for Ipswich and East Suffolk.
  • For Great Yarmouth and Waveney, please refer via this form here.
  • If you are already known to the hospice, you can speak to a member of our staff when you see them next or please call the OneCall on 0800 567 0111.

For full FAQs and information on the Community Care Unit, please visit the official page here.

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