St Helena – Regional Engagement and Support Lead
The key priorities of this role are:
Promote the benefits of MCCR to all stakeholders, highlighting its role in improving patient care rather than just as an IT solution
Improving Quality and Coordination of End-of-Life Care by ensuring that MCCR is used to record and share up-to-date information about patients’ needs, wishes and preferences, making this information accessible to all professionals involved in their care.
Actively engage stakeholders from all relevant sectors (including primary, community, acute, hospice, care homes, mental health trusts, ambulance and out-of-hours services) to drive adoption and consistent use of MCCR, while addressing any barriers.
Provide comprehensive education and training in MCCR use and to ensure staff are confident and competent. Offer ongoing support, facilitation, and resources to encourage meaningful use and avoid superficial engagement.
Establish reliable feedback mechanisms and use regular reporting to monitor MCCR uptake, quality of data and impact on outcomes. Use data to identify areas for improvement, support quality improvement initiatives and demonstrate value.
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