St Elizabeth Care Agency: Female Client Service Coordinator

Would you like to make a difference to people’s lives?

Do you want to be part of a supportive team, feeling valued and making a difference every day? Awarded ‘Outstanding’ by the Care Quality Commission, St Elizabeth Care Agency has a new and exciting opportunity for a Client Service Coordinator to join our fantastic team.

At St Elizabeth Care Agency our aim is to provide high-quality, tailor-made services to clients living in their own homes. We support individuals from the age of 18 who, for various reasons, are unable to manage some aspects of their daily lives or access the community. We currently provide services in Woodbridge, Ipswich and surrounding areas.

The role:

As a Client Service Coordinator you will be working collaboratively with the Care Agency office team in the ongoing development of new and current client services, providing direct care and support for clients and ensuring the Care Planning system is up to date and accurate with regards to Client and Worker information.

The role will include working alternate weekends to fulfil the duties of the role, including providing ‘on call’ support.

What skills will I need?

Confident IT user

Experience in a similar role, an NVQ 3 in Social Care or equivalent

Be kind, caring and compassionate

Be passionate about providing the highest standards of care and support

A team player with a ‘can do’ attitude

The role includes driving within the community to client’s homes to assist and support clients in their daily lives. A full clean driving licence with business class 1 insurance and access to a vehicle is essential.

Employee Benefits:

• Competitive salary
• Paid mileage at 45p per mile
• Full induction, on – going support and training opportunities
• Access to our Employee Assistance Programme
• Eligibility for a Blue Light Card (which offer a wide range of discounts)
• Refer a friend scheme worth £200 following successful completion of their probation period
• Excellent support and mentoring
• Pension scheme

This is what some of our carers have said when we asked them why they like working for St Elizabeth Care Agency:

• ‘The support and care we put in place for individuals in the community is fantastic’
• ‘Flexibility that suits my life and my other commitments.’
• ‘I really like that the money made by the care agency goes to help fund the hospice.’
• ‘Very approachable office/ managerial staff. Flexible working. Good length of client appointments to get things done. Varied tasks.’
• ‘To work in a supportive team where I feel valued. Knowing that I contribute to making a positive difference in people’s lives, not only to our clients but also to the individuals and families that receive support from the Hospice’

If you would like to make a positive difference in people’s lives, feel valued and supported then why not get in touch?