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Hop HQ Weekend Shop Manager

We are looking for a weekend shop manager to ensure the smooth running of our Hop HQ in Ipswich over the weekend period whilst our Hop to it! Suffolk 2025 art trail is running from 21st June until 29th August.

The Hop to It! Suffolk 2025 art trail follows on from the success of previous hospice art trails – Pigs Gone Wild, Elmer’s Big Parade Suffolk, and The Big Hoot Ipswich 2022. This much-anticipated event will once again be hosted in Ipswich and for the first time, it will also extend to satellite locations across the county including Beccles, Felixstowe, Lowestoft and Woodbridge. https://www.stelizabethhospice.org.uk/hop-to-it-suffolk-2025/

Hop HQ is a crucial central hub for members of the public to come to get information, buy merchandise and speak to the team.   We are looking for the candidate to have strong retail, management and customer service skills.All funds raised will support the work of St Elizabeth Hospice providing care and support to local people living with a progressive or life-limiting illness.

St Elizabeth Hospice is committed to safeguarding and protecting the adults and young people that we work with and has a zero-tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks.

St Elizabeth Hospice is an independent charity and hospice, which improves life for people in the East Suffolk, Great Yarmouth and Waveney areas living with a progressive or life-limiting illness.

Established in 1989, the hospice has built a reputation for delivering high-level care to patients and the community it serves. Through medicine and therapy, they ease pain; give life purpose and make life liveable. Last year the charity supported over 4,000 patients and their families.   In 2023, St Elizabeth Hospice merged with East Coast Hospice to form a collaborative approach to developing achievable and sustainable specialist palliative care services for people living the Great Yarmouth and Waveney area.

The hospice’s work is centred on the individual’s needs and they provide specialist support wherever it is needed; whether that is in the home, another setting in the community, in hospital or in the hospice itself. Support is provided to patients and their families via the Inpatient Unit, the Community Care Unit  including outpatient’s clinics, home visits from the community nursing, medical or therapy team, the OneCall 24/7 telephone helpline and bereavement support.

Details
Closing date Monday 12 May 2025
Interview date Monday 19 May 2025
Location Ipswich
Status Fixed term – 21st June 2025 to 29th August 2025
Salary £7,805.44 per annum (WTE: £24,392.00)
Hours 12 hours per week – Saturday 10am to 4pm and Sunday 10am to 4pm

Discover St Elizabeth Hospice and what it’s like to work with us

The hospice offers a generous benefit package, including:

  • 27 days annual leave entitlement
  • Pension scheme
  • Life Cover
  • Cycle to Work Scheme
  • Car Leasing Scheme
  • Health Service Discounts
  • Occupational Sick Pay
  • Blue Light Card
  • Employee Assistance Programme

For more details about this role please read the job description and person specification.

Only applicants selected for interview will be contacted, and invitation to interview will be sent by email.  If applying, please keep a check on your emails including your spam/junk folders.