Coronavirus Information

Updated 26 May 2020

Coronavirus is quickly spreading across the world and it is important we all take reasonable steps to protect ourselves, staff, volunteers, visitors and those who use our services across the hospice.

Here you will find the latest information and guidance on the virus and how to help protect yourself. Follow the links or use the sidebar to find out more information.

From the end of April, we will be testing all patients who are admitted to our Inpatient Unit for COVID-19, whether or not they have symptoms of the disease, unless there is a specific reason not to.

This is as advised by NHS England. If you have any queries about this, please ask a member of staff.

These are challenging times for everyone and St Elizabeth Hospice is no exception. Every day brings new information so we are regularly reviewing the care we can provide to families to offer the best support possible with the staff available.

  • We have changed our day service so that individuals are receiving support via the telephone or home visits rather than attending a group session.
  • This means we can use some of our nurses and healthcare assistants to provide additional support to patients staying with us on the hospice Inpatient Unit, and to answer calls coming in to our OneCall service from families and professionals.
  • At the current time we are supporting patients and families as much as possible in the community.
  • Like other organisations not all our staff are able to fulfil their usual working pattern due to self-isolation or childcare difficulties but our teams have been wonderful at stepping up to help.
  • We have postponed or cancelled our fundraising events and activities and closed all our shops to protect supporters, staff and volunteers.
  • Our teams are phoning our volunteers and supporters to check in on people and to see if there is anything we can do help whilst they are self-isolating.

We are working closely with our colleagues at the local hospitals, GP surgeries and other organisations to prepare for the coming weeks so that we are ready to act. Whatever happens we expect there to be an increased need for our highly skilled staff and their expertise in delivering end of life care and support.

We thank our staff and volunteers for their continued hard work and dedication, all pulling together to do what we can to help the wider community. During this difficult time as a local hospice, we really value our friends more than ever to help us provide vital care for those who need us most.

Further advice

Please note the situation of coronavirus is constantly changing and we are each responsible for protecting ourselves, as well as reducing the risk of spreading this virus to others.

For the most up-to-date information and guidance, please visit:

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