Our Approach to Social Responsibility in Gambling

St Elizabeth Hospice is committed to fundraising responsibly and we also encourage responsible gambling.

St Elizabeth Hospice runs a lottery for the general public for the sole purpose of raising funds for the registered charity 289196.

We are committed to ensuring that our lottery is operated in a secure, fair and socially responsible way and to endorse responsible gambling amongst its members.

We are a member of The Hospice Lotteries Association and The Lotteries Council and as a member of these organisations make a financial contribution to the work of the Responsible Gambling Trust which raises funds through voluntary donations to support research, education and treatment of problem gambling.

We are licensed by the Gambling Commission who regulate gambling in the public interest.  The regulatory framework introduced by the Gambling Act 2005 is based on three licensing objectives:

Preventing gambling from being a source of crime and disorder, being associated with crime and disorder, or being used to support crime.

Ensuring that gambling is conducted in a fair and open way

Protecting children and other vulnerable persons from being harmed or exploited by gambling.

This document sets out the society’s policies and approach to ensuring we approach any gambling activities in a socially responsible way.

1. Preventing gambling from being a source of crime and disorder

When an individual joins the lottery we will check that:

The individual is aged 16 or over.

The individual is resident in the UK.

We also retain the right to cancel any membership should we suspect criminal activity.

We limit the maximum number of entries to 20 per person per week.

All lottery related computers and software is password protected and accessible only by authorised members of staff.

Adopt a strict and thorough reporting procedure if a member of staff and or another operator is found to be in any way operating in an illegal or suspicious manner.

2.  Ensuring that gambling is conducted in a fair and open way

We will ensure that:

Members have access to clear information on matters such as the rules of the lottery, the prizes that are available and the chances of winning.

The rules are fair.

Any advertising and promotional material is clear and not misleading.

The results are made public.

3. Protecting children and other vulnerable persons from being harmed or exploited by gambling

We will use our best endeavours to address the following issues:

Under age Gambling - It is illegal for individuals under the age of 16 to enter into a lottery. If for whatever reason, upon winning any individual is unable to prove that they are 16 or over then any winnings will be forfeited. Sales staffs are trained to avoid persons who are or who appear to be under 16.

Vulnerable persons - Staff are trained to detect vulnerability in potential customers and politely decline offers of support from such individuals. People particularly at risk include the elderly, mentally disabled and those under the influence of drugs or alcohol.

Gambling Limits - The Society may impose limits on the value of entries into a lottery that can be purchased by an individual.

Self Exclusion - On request, we will close any player’s lottery membership(s) for a minimum period of six months during which time the membership(s) cannot be reinstated. During this period we will also try to ensure that the individual does not try and open a new membership.

Access to player history -We will provide any player with a full history of their lottery membership, including complete payment and winnings history upon request.

We can provide information on gambling support such as Gamble Aware. Gamble Aware is a website managed by the Responsibility in Gambling Trust. It sets out the facts about gambling so that people can make an informed choice about taking part. Please visit www.gambleaware.co.uk for further information. You can also visit the Gamcare website for more information and advice at www.gamcare.org.uk.

St Elizabeth Hospice is licensed and regulated in Great Britain by the Gambling Commission under account number 5049 https://registers.gamblingcommission.gov.uk/5049

Sign up to receive monthly updates

Share your story