Dine and donate FAQS

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What is Dine and Donate?

Dine and Donate is an initiative launched by the hospice to help raise funds for essential hospice care in our community. By adding a voluntary £1 donation to customers’ bills or adding a donation to their most popular dish, local restaurants, pubs and cafes along with their customers can collectively raise money to help deliver hospice services to more than 2,000 local patients and their families each year.

How do I get involved?

If you own or work in a restaurant, pub or café you can join our campaign. Email corporateteam@stelizabethhospice.org.uk or call 01473 723600 to speak to a member of the team.

Once you’ve decided to get involved we will send you a fundraising pack with everything you need in it (posters, tent cards, how to guide, press release template etc.) that you need to make a success of Dine and Donate.

What will it cost to be involved?

The cost to get involved is zero! We will provide everything you need and, added to that, the administration is very small. Dine and Donate is very cost efficient way to fulfil your corporate and social responsibility.

What administration is involved?

The use of electronic tills makes the process very straightforward. Most outlets add a button to their till during their two month Dine and Donate campaign. Staff then add £1 (or more if the customer wishes) to the bill given to the customer. At the close of business the till report should give a report on food, drink and Dine and Donate. Just collect the total amount at the end of each month or at the end of your two month period and send it to the hospice.

What’s in it for the restaurant / pub / café?

• Your logo on our Dine and Donate page on our website, which has in excess of 30,000 monthly hits
• Inclusion in our corporate e-newsletter
• Welcome update on our social media platforms
• Posters to advertise your participation
• Tent cards for your tables to explain your customer’s optional donation
• A certificate to display once you have completed your fundraising so your staff and customers know how much you raised in support of St Elizabeth Hospice

What restaurants are taking part?

As a customer, if you simply wish to contribute whilst you enjoy fantastic food just click here to visit our restaurant directory and pop along to a participating restaurant to dine and donate.

Where does the money I donate go?

The valuable pounds and pennies add up over the year to collectively raise much needed funds which will stay in the area to help us care for those in our community who need us. Every £8 raised could be used to provide meals for a patient for one whole day. Patients start the day with a fuelling breakfast, are given a balanced nutritious lunch and offered a comforting dinner over which they can chat to loved ones.

Will it affect my staff’s tips?

From research carried out into similar schemes, tips are not affected during the campaign and most staff enjoy being associated with an employer that cares for a local charity.

Will my customers get on board?

Anecdotal research has highlighted that less than 1% of customers decline to get involved and are more than happy to give something back. As a local charity, St Elizabeth Hospice is well embedded in to the community and we’re fortunate that people are aware that the money we raise goes toward helping local people and their families when they need us most. We’re incredibly well supported and, with the help of people like your customers, we need to generate £10.5million each year to keep our services running to support more people than ever.

Corporate Social Responsibility is becoming more and more of a hot topic in business. This is your chance to up your CSR footprint.

If we do get involved, what can we do to maximise our support?

Once you have signed up you receive a pack containing posters and tent cards to promote your involvement. We will also outline how to raise awareness of your involvement by including a press release template and social media hints and tips.

In addition to adding money to your customers’ bills, in whichever way you choose for a two month period, you can hold one off events during the year including competitions, themed evenings, quiz nights, live entertainment nights or raffles.

Our dedicated corporate fundraising team can also offer advice on other ways you can support the hospice and would be happy to talk through ideas with you.

I’d like to get involved, how to I do that?

Pop an email over to the team via corporateteam@selizabethhospice.org.uk and we’ll be happy to chat to you about how you can make the most of your fundraising.

How do we pay the money we have raised to the hospice?

You can pay by cheque payable to St Elizabeth Hospice which should be posted to Fundraising, St Elizabeth Hospice, 565, Foxhall Road, Ipswich, Suffolk, IP3 8LX

Or pay directly into our bank account using the name of your restaurant and D&D so we know who to thank:

Account name: St Elizabeth Hospice
Account number: 12190600
Sort Code: 16 22 17
Reference: Dine and Donate

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