Information for Professionals

St Elizabeth Hospice offers a wide range of services in East Suffolk and Waveney and Great Yarmouth.

We have 18 inpatient beds, a Community Nursing Team and day services.

The Hospice improves life for people living with a progressive illness. Our work is centred around the individual's needs, providing dedicated palliative care, wherever it is required, whether at home, in the community or at the Hospice.

We help people deal with problems such as pain, other symptoms, such as anxiety, fatigue etc, as well as offering practical advice and family support. Read more about St Elizabeth Hospice on the About us page.

The Hospice's clinical staff, including senior nurses, CNS, speciality grade doctors and consultants, are available to advise doctors, nurses and other health, social and allied healthcare professionals about general and specialist palliative care issues.

24-hour advice for you

We have a 24-hour advice line OneCall, for anyone in East Suffolk and South Norfolk to use for advice on palliative and supportive care.

Members of the public, patients, relatives, carers, GPs, nurses and other medical professionals and health and social care workers can call and get expert advice 24 hours a day, seven days a week from a registered nurse.

If you require St Elizabeth Hospice OneCall leaflets, please call the Hospice marketing team on 01473 707018 or email

OneCall terms and conditions

How to refer

For out of hours referrals to the Hospice, please use the OneCall number. Calls are free from a BT landline, calls from other networks and mobiles may vary.

For all non urgent referrals, please complete the online Hospice referral form. A referrer will be informed of the outcome of the referral within two working days of the next referral meeting.

For access to any of these services, please use our referral form.

Education and training

We offer a range of training and education opportunities for healthcare professionals and agencies providing end of life care.