Information for Patients and Families
St Elizabeth Hospice improves life for people living with a progressive illness such as cancer, multiple sclerosis, motor neurone disease and in the advanced stages of conditions such as heart, lung or kidney disease.
We focus on each patient as an individual and we support their family members and carers too. Our wide range of services are available in the community, at our Day Units, Inpatient Unit and at a home. Care is delivered by a skilled multidisciplinary team including doctors, nurses, physiotherapists, occupational therapists, complementary therapists, family support workers and healthcare assistants.
We have over 1,000 volunteers who help across all aspects of the organisation including supporting patient care.
To help families and carers who are visiting Ipswich and do not know the area, the Hospice Partnership Group has put together some useful information. Please click here to download.
Supporting family and carers
Emotional support may be needed with adapting to a changing lifestyle both for the patient and their family. Sometimes it can help to talk with someone who is not part of the family and who is a professionally trained and skilled listener and able to offer support with the challenges that living with a progressive illness can bring.
We also organise regular events aimed at supporting carers such as a restaurant evening at the Ipswich site for patients and their carers so they can enjoy a social activity in a supportive environment.
Family support is available to any person, their family, friends or carers who have been referred to Hospice.
To find out more about Family Support click here.
We offer bereavement support to anyone who was close to the person who has died. This can be family members including children and grandchildren as well as carers or friends. We have an experienced Family Support Team and bereavement volunteers who support people either individually or through regular bereavement groups held at the Ipswich site. Our bereavement services can be offered over the phone, by individual appointments or in a group, either at the Hospice, in people's own homes or in the community.
In Great Yarmouth and Waveney bereavement support is provided by the bereavement services at James Paget University Hospital or Cruse Bereavement Care or where specialist care is required through referral to the St Elizabeth Hospice team.
Losing someone is one of the hardest things anyone has to face, and finding a lasting way to remember them can be a great comfort. A St Elizabeth Tribute Fund set up in your loved one's memory can be a wonderful way to honour and celebrate the life of someone special.
24-hour phone advice
Patients and families or carers can get our specialist advice 24 hours a day, seven days a week via our OneCall line. If you have a question even if it is in the middle of the night call our nurses on 0800 56 70 111.