St Elizabeth East Coast Hospice works together with East Coast Community Healthcare (ECCH) to support the care and treatment of residents living with a life-limiting illness in the Waveney and Great Yarmouth area.

If you or someone you know is living with a life-limiting condition including cancer, heart failure, lung, kidney, liver and neurological disorders please contact us on our 24-hour advice line, One Call: 0800 567 0111.

 The services we provide in this area are:
  • Specialist consultant support to six palliative care beds at Beccles Hospital
  • In reach support into James Paget University Hospitals
  • Access to our 24 hour specialist palliative care advice line, OneCall, for patients, relatives and healthcare professionals – 0800 567 0111
  • A community nursing specialist service during working hours
  • Community Care Unit support - supporting patients with symptom control, improving ease of access to professionals and provide social integration
  • Locations for the Community Care Unit are at: Beccles Hospital on a Monday, Louise Hamilton Centre on a Tuesday, Martham Medical Centre on a Thursday and a clinic at the Pear Tree Centre in Halesworth on Fridays.
  • LivingGrief bereavement service support, available to those known to hospice
  • Discuss how you're feeling & how you can be supported by our LivingGrief and emotional wellbeing enquiry line on 0300 303 5196 (Mon-Fri, 9am-4pm).
Beccles Jeramy And Nick With Sign 2, Landscape

Referrals are accepted for patients over 18 years of age with a life-limiting or progressive illness. Patients may have unresolved or complex symptoms that cannot be met by their usual health care professional team. This may include support for family members.

If you are a healthcare professional, or an individual wanting to refer to these services, please fill in the online referral form.

OneCall | 24 hour advice line

Our 24 hour advice line OneCall  provides essential support for patients and families 24 hours a day, 7 days a week. For appointments and to contact our service, ring OneCall:

What the service means to patients and families:

“I was able to spend rally good quality time with my mum in those last two weeks, without having to worry about supplies or doctors. We are able to just get on with being together"
Watch this video below on Erika's experience:
“It is like the hospice team have wrapped their wings around us, giving us such reassurance with their physical and emotional support. Until I came here, I didn’t realise what the hospice was or the extent of their services."

Latest St Elizabeth East Coast Hospice News

Our history

St Elizabeth Hospice has been providing services in Great Yarmouth and Waveney alongside East Coast Community Healthcare since April 2019.

In February 2022, St Elizabeth Hospice announced it was merging with East Coast Hospice which was completed in March 2023.

With St Elizabeth Hospice already providing services in the area, in partnership with East Coast Community Healthcare, St Elizabeth East Coast Hospice will build upon and work in conjunction with this existing service which has supported more than 3,700 patients and their families in Great Yarmouth and Waveney since launching services in April 2019.

Judi Newman, St Elizabeth Hospice Chief Executive Officer, said: “We are delighted to announce the merger of St Elizabeth Hospice and East Coast Hospice, which signals a step forward as we work together to achieve our shared ambition of a sustainable palliative and end-of-life care service for the communities of Great Yarmouth and Waveney.

“With East Coast Hospice running a capital appeal, it makes sense for us to join forces to seek a solution in the most effective manner, with a single call to action for these coastal communities.

“We once again offer our thanks to all who have contributed towards to improving the levels of palliative care in Great Yarmouth and Waveney over the years and we will explore all avenues as we look to create an achievable and viable plan for these communities.”

Acting Chair of East Coast Hospice Bridget Lowe said: “After many years of fundraising and running our shops, we are delighted that we have a partner in St Elizabeth Hospice to work together on our mission to grow palliative care services locally for the benefit of the local population.

“The landscape has changed significantly, since the charity started in 2007, and we are excited about our future together. We would like to thank everyone who has helped us on our journey so far, especially our donors, volunteers and colleagues.” 

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Interested in fundraising or supporting St Elizabeth East Coast Hospice further? Call us on 01493 509587
The hospice specialist palliative care consultants are:

Dr Claire Bates - Consultant in Palliative Medicine

Dr Kelvin Bengtson - Consultant in Palliative Medicine

Dr Alison Blaken - Consultant in Palliative Medicine

Dr Gemma Ryder - Consultant in Palliative Medicine

Dr Charlotte Williams - Consultant in Palliative Medicine

Dr Cecily Wright - Consultant in Palliative Medicine

Denise Mann - Nurse Consultant in Palliative Care

Jeramy Philpott - Nurse Consultant in Palliative Care

This team will work with your usual GP, James Paget University Hospitals, Beccles Hospital and community teams to provide your care.

For clinical or care queries, please call:

OneCall: 0800 567 0111

calls are free from a BT landline.

Our 24 hour advice line OneCall continues to provide essential support for patients and families. OneCall is there to support everyone in our catchment area.

For press queries, please call:

Simon Ward, Senior Press & Campaigns Officer: 07936 349145

For fundraising queries, please call:

Main fundraising office: 01493 509587

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