The Hub
Updated 13 November 2020
St Elizabeth Hospice is leading a new coordination centre to manage services in the community for those needing palliative and end of life care.
St Elizabeth Hospice is leading a new coordination centre to manage services in the community for those needing palliative and end of life care.
Working with clinical commissioning groups, GPs and other health providers, The Hub has been set up at speed in the hospice education centre which has been transformed into a telephone response centre and logistics hub to co-ordinate end of life care in the community.
Working with our clinical partners, we are coordinating communication and care by:
Call via OneCall: 0800 567 0111
Calls are free from a BT landline, OneCall continues to offer 24 hour advice and support.
If you need to speak to The Hub team regarding collections and deliveries, a OneCall staff member will redirect your call.
As of Monday 18 May, The Hub logistics team operates 9am-5pm, Monday to Friday.
Dr Ed Garratt, Chief Executive of the Clinical Commissioning Groups across Suffolk and North East Essex, said:
“I am extremely grateful to the staff at St Elizabeth’s Hospice for the speed in which they have set this service up. We are in unprecedented times at the moment and this is an excellent demonstration of how we are all pulling together within our system to ensure local people and communities receive the care, advice and support they need. St Elizabeth Hospice has a strong legacy of providing high quality services to communities and this extra provision will be extremely important to many local families.”