Salary: £7114.80 to £7,443.20 (WTE £17,787.00 to £18,608.00)
Closing Date: 06/11/2018
Interview Date: 14/11/2018
Hours: 15 hours (Monday & Friday 9am – 5pm)
Salary: £7,114.80 to £7,443.20 (WTE £17,787 to £18,608)
St Elizabeth Hospice improves life for people in east Suffolk living with a progressive or terminal illness. Our work is centred on an individual’s needs, which means specialist support, whenever and wherever it is needed, whether at home, in the community or at the hospice. Through medicine and therapy we ease pain; we give life purpose and make life liveable.
This role works as a member of the fundraising support team providing administrative support to the whole fundraising team alongside first class customer service to supporters of the Hospice. The post holder will work collaboratively with colleagues to provide administrative support across all areas and ensure a ‘seamless’ service is provided to supporters through effective teamwork, attention to detail and work management.
You will be required to:
- To be the first point of contact in to the fundraising team and respond to supporters questions, queries and concerns, using the fundraising database.
- To record all incoming and outgoing communications and activity on the fundraising database.
- To ensure an accurate and up to date knowledge of all income generation and marketing activities to be able to confidently talk to supporters about ways they can support the Hospice.
The ideal candidate will have previous experience in a busy administrative/customer service role, incorporating the need for accurate word-processing, data entry, use of spreadsheets and databases as well as accurate record keeping. Experience of fundraising or working in a charity environment is essential.
The hospice offers a generous holiday allowance, pension and other staff benefits.
For more details about this role please read the job description and person specification.
Closing Date – 6th November 2018
Interviews – 14th November 2018
Only applicants selected for interview will be contacted, and invitation to interview will be sent by email.
Thank you for your interest in St Elizabeth Hospice.