e-commerce Assistant

Status: permanent - 20 hours per week (9.30am – 2.30pm 4 days a week)

Salary: £10,353.07 per annum (WTE: £19,412)

Closing Date: 26/02/2023

Interview Date: 03/03/2023

St Elizabeth Hospice is seeking a proactive, creative and dynamic individual who is forward thinking ensuring our retail shops continually meet the progressive and ever changing world of ‘charity retail’.

St Elizabeth Hospice is an independent charity and hospice, which improves life for people in the east Suffolk, Great Yarmouth and Waveney areas living with a progressive or life-limiting illness.  Established in 1989, the hospice has built a reputation for delivering high-level care to patients and the community it serves. Through medicine and therapy, they ease pain; give life purpose and make life liveable. Last year the charity supported over 3,000 patients and their families.

The hospice’s work is centred on the individual’s needs and they provide specialist support wherever it is needed; whether that is in the home, another setting in the community, in hospital or in the hospice itself. Support is provided to patients and their families via the Inpatient Unit, the Community Care Unit including outpatient’s clinics, home visits from the community nursing, medical or therapy team, the OneCall 24/7 telephone helpline and bereavement support.

You will be required to:

  • To support the sourcing of items from donated goods and proactively promote and sell these through online selling platforms and the hospice online shop.
  • To support the e-commerce Manager to achieve income targets through best practice product placement.
  • Provide an efficient service to all customers and uphold our good reputation within the ecommerce practice.

Our growing Retail division is an important source of income for the Hospice allowing us to provide high quality palliative care to our patients.

Discover St Elizabeth Hospice & what it’s like to work with us


The hospice offers a generous holiday allowance, pension and other staff benefits.

For more details about this role please refer to the job description and person specification.

Only applicants selected for interview will be contacted, and invitation to interview will be sent by email.  If applying, please keep a check on your emails including your spam/junk folders.


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