Visit our shops

The Hospice currently has fifteen shops throughout Suffolk and a distribution centre in Ipswich which rely on the donations of goods to keep them stocked.

Donated goods can be taken directly to the distribution centre or the Hospice may be able to collect from your own home.

The funds raised through the charity shops enable St Elizabeth Hospice to continue to make a real difference to the lives of our patients and their families, friends and carers.

Our charity shops rely on the loyalty and dedication of local volunteers. Volunteers provide general assistance in the shop and carry out duties such as sorting, pricing, displaying and selling mainly donated goods.

Great reasons to shop with us

• We are members of the Association of Charity Shops and conform to the Code of Charity Retailing, so you can shop with confidence.
• The funds raised through our shops is spent locally to help our patients and their families, friends and carers.
• There are bargains galore to be found in our shops, from designer labels to rare books, you never know what you might find whilst browsing.
• You may pick up a unique items of clothing that are not to be found in High Street shops.
• Our shops are great for the environment as they allow goods to be reused and recycled. A second life is given to a range of items which would otherwise end up in a landfill site at a great cost to local authorities and the planet. Buying reusable goods also reduces your carbon footprint by cutting down the use of packaging, transportation and raw materials.

We accept clothing, shoes, small electrical goods, handbags, accessories (scarves, belts, ties etc), linen, soft furnishings, china, glass, kitchen equipment, pictures, mirrors, books, toys, DVDs, videos, CDs, cassettes, vinyl and furniture.

The Hospice has a van and furniture team in place ready to pick up donations from the comfort of your own home to be sold in our shops in Felixstowe, Stowmarket and Meredith Road in Ipswich. We will collect furniture donations for free six days a week. If you have any furniture that you would like to donate, please contact 0845 259 0319 to discuss collection.

We do not accept or sell, unsold car boot stock or jumble, prams, pushchairs, nursery furniture (cots, highchairs etc), car seats or car safety equipment, crash helmets, cycle helmets, riding hats, large electrical items, white goods and TVs.

Gift aid donations to our shops

The Government operates a scheme called Gift Aid that allows charities to claim the basic rate tax on every pound donated. We can now claim Gift Aid on the items you donate to our shops which increases their value by a further 25%.

It's really easy and simple
1. When you visit one of our shops and donate items, ask a member of the team for details about Gift Aid
2. They will take your contact details and give you your own Gift Aid donor card with a unique donor number
3. Please remember to bring your card with you every time you donate items

A sticker with your unique donor number will be attached to the items you donate and once they have been sold, we will let you know how much money you have helped us to raise. For example a book sold for £1 will raise an additional 25p and a sofa sold for £100 will raise a further extra £25 at no extra cost to you or the customer.

To qualify for gift aid, you must be a UK tax payer and pay an amount of income and/ or Capital Gains Tax at least equal to the tax that we reclaim on your donations.

If you have questions about donating goods please contact your nearest shop or email enquiries@stelizabethhospice.org.uk

Latest retail news

Let's go retro!

Sought-after retro clothes and homeware are to be available all year round from the St Elizabeth Hospice Shop in Dog's Head Street.
It follows a successful trial of vintage and retro sales at the shop and at specialist fairs around the county, which attracted more customers and generated income for the charity, which relies on fundraising to meet most of its £6.6m annual running costs.
The Vintage and Retro collection will be in store from 9am-4.30pm Monday to Saturday. All proceeds go to the hospice.
For more details call 01473 289111.